Shipping Policy

Last Updated: April 1, 2026

At The Maison Claire, we believe that elegance shouldn't have to wait. Based in the heart of Montréal, we are dedicated to getting your curated pieces to your doorstep as quickly and safely as possible, anywhere in Canada.

Processing & Handling

We know you're excited to receive your order. That’s why our team works diligently to ensure every package is handled with care:

• Same-Day Dispatch: Orders placed before 11 AM ET (Mon–Fri) are processed and dispatched the same business day.

• Next-Day Shipping: Orders placed after 11 AM ET or during the weekend will be shipped the very next business day.

• Peak Periods: During special events like our Spring Refresh or holidays, please allow an extra 1-2 business days for us to perfect your shipment.

Shipping Across Canada

From the coast of British Columbia to the streets of Québec, we offer reliable shipping options tailored to your location. You will see the exact shipping rates and estimated delivery times at checkout.

Order Tracking

As soon as Claire and the team have prepared your order, you will receive a shipping confirmation email with a tracking number. This allows you to follow your Maison Claire package every step of the way.

Shipping Delays & Weather

While we aim for perfection, sometimes the Canadian elements have other plans. We appreciate your patience during severe winter storms or peak seasonal volumes that may occasionally affect carrier timelines.

International Shipping

Currently, our primary focus is providing the best possible service to our customers within Canada and North America. For inquiries regarding shipping outside of these regions, please contact us at info@themaisonclaire.com.