Privacy Policy

Privacy Policy

Last Updated: April 1, 2026

At The Maison Claire, we believe that shopping should be a seamless and worry-free experience. This includes being transparent about how we handle your information. This policy explains, in plain language, what data we collect, why we need it, and how we protect it.

1. What Information Do We Collect?

When you visit our store or place an order, we collect specific details to ensure the best possible experience:

  • Order Information: Your name, shipping address, email address, and phone number. We need this information to safely deliver your package across Canada and provide you with tracking updates.

  • Payment Details: Your payments are securely processed by our trusted partners (such as Shopify Payments or Revolut). We never see or store your full credit card information ourselves.

  • Website Usage: To improve our boutique, we analyze how visitors interact with our site. We use cookies to understand which pieces are favorites in cities like Montréal, Toronto, or Vancouver.

2. How Do We Use Your Information?

We use your data strictly for the following purposes:

  • To process and deliver your orders efficiently.

  • To provide dedicated customer support and answer your styling questions.

  • To send you "Spring Refresh" updates or exclusive offers (only if you have opted in).

  • To protect our website and customers against fraudulent activity.

3. Do We Share Your Information?

We never sell your personal data to third parties. We only share information with partners essential to running our business, such as:

  • Shopify: The platform that powers our online store.

  • Shipping Carriers: To ensure your order arrives at your doorstep.

  • Payment Providers: To complete your transactions securely.

4. Your Rights

You are always in control of your data. At any time, you may request to:

  • Access the personal information we hold about you.

  • Correct or update your information.

  • Request the permanent deletion of your data from our systems.

  • Unsubscribe from our newsletter (via the link at the bottom of every email).

5. Policy Updates

As technology and regulations evolve, we may update this policy from time to time. The most current version will always be available on this page.

6. Contact Us

If you have any questions regarding your privacy or how we handle your data, Claire and our team are here to help. Please reach out to us at:

Email: info@themaisonclaire.com Store Name: The Maison Claire

Thank you for trusting our vision and choosing to shop with us.